- What happens if you need to make a 999 call from the roadside
- Details you should have ready to give the operator
- New videos explain how to assist an emergency motorcycle and how to stay safe on horseback
Road safety and breakdown organisation GEM Motoring Assist today launches a new video explaining how to make a 999 call from the roadside. The video is one of three new titles added to GEM’s selection of Blue Light Aware road safety resources.
Making a 999 call
GEM road safety adviser James Luckhurst said: “A road collision or incident can be stressful and confusing. Knowing what information to give to the police emergency operator means you’re doing your bit to get help on its way as soon as possible. If someone is seriously hurt then your help could genuinely save a life.
“Our short video sets out what initial details you will be asked for, including the location of the incident, how many vehicles are involved, details of any casualties and whether anyone is trapped.”
Blue light motorcycle
A second new video offers advice on how to assist emergency motorcycles, which are used to respond to a variety of urgent incidents. “They offer many advantages in emergency situations,” said Sgt Dave Bottomley who leads the Metropolitan Police’s motorcycle safety team. “For example, they can often reach casualties quickly in heavy traffic where cars or ambulances may struggle.
“If the motorbike is approaching, be ready to slow down and take appropriate steps to help it get through. Its position in the road will usually make clear what the rider wants you to do. Remember not to put yourself in danger or contravene any traffic rules.”
The video was produced in partnership with the Metropolitan Police and DocBike.
Advice for horse riders
The third new video offers safety advice for horse riders on the road when an emergency vehicle is approaching. It was produced in collaboration with the British Horse Society.
Alan Hiscox, the British Horse Society’s safety director, said: “Emergency drivers will always plan to cancel their sirens when they spot horses and riders on the road ahead. Wearing high viz gives them the best chance of seeing you early – but bear in mind on winding lanes they may not have enough time to switch everything off,” he said.
Filming took place recently with the assistance of the Metropolitan Police as well as Surrey Fire and Rescue.
About Blue Light Aware
Blue Light Aware is the resource for emergency service vehicle awareness on the roads. Based on guidance contained within the Highway Code, Blue Light Aware contains short videos and animations, produced on behalf of the emergency services. Their crews rely on the help of other road users when they’re on a ‘blue light’ journey.
To see the new videos, please visit bluelightaware.org.uk.
Keep up to date with GEM Motoring Assist at:
Twitter: @motoringassist
Facebook: @gemmotoringassist
Instagram: @gem_motoringassist
LinkedIn: GEM Motoring Assist | Breakdown Cover and Road Safety
Notes for editors
GEM Motoring Assist provides two levels of recovery service; Recovery EXTRA and Recovery RECLAIM, to suit all needs and pockets.
GEM provides a comprehensive and competitively priced Roadside Assistance and Vehicle Recovery Service. GEM was Highly Commended in the Personal Finance Awards in 2022 and GEM’s breakdown cover has also been awarded a 5-star rating by Defaqto, meaning GEM provides one of the highest quality offerings in the market.
GEM Motoring Assist was established in 1932, as an independent driver-based road safety association. GEM’s aim is to improve safety for all road users through the sponsorship and initiation of accident prevention measures throughout the UK and to provide motoring and safety information to its own members. Member benefits include a quarterly magazine, free literature and advice and discounts on insurance and other services.
Press information: James Luckhurst is available for comment on 07770 608153 or editor@motoringassist.com
Alternatively, you can email press@motoringassist.com for any further information.