smart introduces free Over-The-Air software update optimising #1 and #3 model ranges

18.08.2024
  • Over-the-air (OTA) update 1.4.1 improves several functions of current smart vehicles for more comfort and improved driving experience
  • Since the launch of the new product generation, smart has provided five OTA updates free of charge for all smart #1 and #3 customers[1]
  • Updates take owner feedback into account, demonstrating smart’s commitment to its customers’ needs
  • Highlights include optimised energy recovery management system, as well as the addition of V2L (Vehicle to Load) capability
  • Images: here

Milton Keynes, UK, August 14th, 2024 – smart has introduced a comprehensive and free over-the-air (OTA) update for all #1 and #3 models, improving both vehicle performance and driver convenience. With this latest OTA update, functions such as low energy regeneration and smart companion selection will be made available and optimised for all smart models.

Xuan-Zeng Goh, Head of Product Management of smart Europe GmbH:
“At smart, the customer is at the centre of everything we do. We constantly listen to our customers’ feedback and strive to improve the user experience with every update. In this way we use technology intelligently and responsibly to continuously improve our products, providing our customers with a better ownership experience.”

Premium technology that serves a purpose
smart provides state-of-the-art technology that is geared to the needs of its customers, with recurring OTA updates contributing to a more efficient, reliable and enjoyable mobility experience. Since the launch of its new product generation, smart has already delivered five OTA updates that have continuously improved the comfort of driving a smart.

More optimisation for increased driving comfort and safety
With its latest OTA update, smart offers a range of new functions and optimisation that further increase convenience, comfort and safety in various driving situations. Highlights include optimised energy recovery management and up-to-date traffic announcements. The update also includes the following features:

  1. Vehicle-to-Load: As part of energy management, the traction battery of smart vehicles can supply power to external devices. This requires a special vehicle-to-device cable[2].
  2. Low energy regeneration: A lower level of regenerative braking has been introduced as a new function. This setting gives the driver the option of selecting a gentler level of braking regen, offering more configurability and ensuring the #1 and #3 models can be more precisely tailored to a range of driving styles.
  3. New sound experiences for the smart #1: This update enables new sound effects for the interior of the smart #1 Premium and new engine simulation sounds in the smart #1 BRABUS and smart #1 Launch Edition.
  4. smart Companion: For the first time, a choice of avatar can be selected for both models, either the characteristic fox or the cheetah. Owners can also specify whether the avatar should be displayed with full animation or as a static graphic.
  5. Flexible 360-degree camera window: The “picture-in-picture” 360-degree camera view (if available) can be positioned as desired on the central screen.

A new tutorial on how to install the OTA update is now available at smart #1 – Tutorial OTA System Update EN (youtube.com).

Further information on the update and much more can be found at smart.com.


[1] OTA Update available after vehicle has received Control Unit Update.

[2] This functionality is only available in type F socket. Hence, in some countries its use may be restricted or not possible as the compatibility may not meet the local standard for external devices. The vehicle-to-device cable will be available for sale at smart Authorized Service Partners to be found at https://uk.smart.com/en/dealer-locator/

About smart:
smart Europe GmbH is a wholly-owned subsidiary of smart mobility International Pte. Ltd. and was founded in June 2020 in Leinfelden-Echterdingen, near Stuttgart. smart Europe’s international team is responsible for all sales, marketing and after-sales activities for the next generation of smart vehicles, products and services of the brand in the European market. With Dirk Adelmann as CEO and Martin Günther as CFO, the company is developing its full potential in Europe with a highly efficient and customer-oriented business model. The international smart joint venture was established between Mercedes-Benz AG and Geely Automobile Co., Ltd. smart positions itself as a leading provider of intelligent electric vehicles in the premium segment.

Contact
Dafydd Wood

Region
smart UK

E-mail
media.uk@smart.com