Volkswagen Integrates ChatGPT AI into New-Generation Infotainment Systems Across ID. Family, Golf, Tiguan, and Passat Models

25.06.2024
  • The renowned AI tool will enhance Volkswagen’s own online voice assistant IDA
  • Customers can interact with their vehicle using natural language and receive a variety of additional information
  • Volkswagen is among the first high-volume manufacturers to integrate ChatGPT1 into its vehicles through collaboration with technology partner Cerence
  • The search tool is available in all new ID. models2, as well as in the new Golf3, new Tiguan3, and new Passat3


Wolfsburg – Volkswagen’s latest infotainment system now includes artificial intelligence (AI) from ChatGPT. This AI-based research tool is accessible in all-new electric ID. family vehicles, along with the new Golf, Tiguan, and Passat models. It can be accessed via the IDA voice assistant, offering features that surpass previous voice control capabilities. Customers can have search results read aloud and engage naturally with their car.

Kai Grünitz, Member of the Brand Board of Management responsible for Development:
“Volkswagen has a long tradition of democratizing technologies. As a volume manufacturer, we make these technologies accessible to large numbers of people. By seamlessly integrating ChatGPT into our voice assistant backend, we offer drivers daily use of this AI, highlighting our product innovation.”

User-Friendly Integration: Current Volkswagen models already allow users to manage infotainment,
navigation, and climate control systems using the ID.A. online
voice assistant. This feature also answers questions on various topics.
With ChatGPT integration, capabilities expand significantly:
providing tourist attraction info,
reporting past football tournaments,
or solving math problems.
All interactions are intuitive—drivers simply speak naturally without taking eyes off the road.

No Additional Account Needed:
Existing VW Connect/VW Connect Plus account holders
can use ID.A.
as usual without extra access or apps.
Activate by saying “Hello IDA” or pressing steering wheel button.
Unanswered queries are anonymously forwarded to ChatGPT,
with responses provided in familiar VW voice.
No vehicle data access granted to ChatGPT.

Technology Available In Five Languages:
In January 2024 at CES 2024 trade show for electronics,

(1) The answers provided by chatgpt connected version 3-5 turbo may vary contain incomplete incorrect irrelevant information infringe rights third parties do not rely these answers without checking against other sources additionally if you share info provided e.g social media internet your responsibility ensure does not infringe rights third parties particular copyrights data protection rights.(2) For all id.models software version 4 higher.(3) Only conjunction infotainment package ida.voice.assistant

Media Contact:
VW Communications Stefan Voswinkel Head Product Communications Tel +49-170-7832444